If you’ll recall from my previous post, I’d decided to use Google Checkout and E-junkie as an alternative payment processing/handling system. I set up the new payment button on my new Business Goal Bootcamp website on Friday.
I officially started getting orders this weekend. And even though I don’t have the benefit of immediate cash - (as I would with Paypal) - I have to say that I’m 100% pleased so far.
Both orders went through with no problem. With the E-junkie interface, I can see that all the downloads were completed, except for one. That buyer apparently didn’t download the file yet. In this case, I can use E-junkie to re-send the download instructions via e-mail.
Google Checkout definitely gives the impression of a more thorough order process. On the order page, there’s a Buyer credit verification section that tells you exactly what types of checks the credit card passed.
If you see the “Covered by Payment Guarantee” in that box, and you’re sending a tangible item with tracking information (either shipping or delivery, depending on the cost of the item), Google Checkout will not penalize you if a chargeback occurs. You’ll actually get to keep your money - up to $10,000 worth of chargebacks a year.
This doesn’t apply to e-books, but if you sell print material, it’s great.
Now let me make this clear, Google Checkout is only available to merchants in the US and the UK. According to the website, expansion plans are in the works.
But if you’re not in either of those two countries, 2Checkout looks like a great option. I have several customers who have nothing but good things to say about them. Plus 2Checkout interfaces with E-junkie. For my personal reference I’m going to give them a try with some of my other e-books. Of course I’ll let you know how it goes.
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